STULZ Service

STULZ Services

Since its foundation in 1947, STULZ has evolved into one of the world’s leading system suppliers of air conditioning technology. Since 1974 the company has undergone continuous expansion in Germany and abroad with the development, production, installation and service of precision air conditioning units, chillers and humidifying systems for IT data centers and telecommunications installations.

The STULZ service organization provides preventive and corrective services in the field of business critical air conditioning. These focus on mission critical cooling and air conditioning systems in the information and telecommunications (ICT) industry. Maintenance is performed by qualified STULZ employees. Together with partner companies, we guarantee perfect system power supplies and take care of other mission critical infrastructures.

For 40 years, our customers have placed their trust in the technical expertise, comprehensive resources and seamless availability in Germany of STULZ Service. You, too, can take advantage of the quality of our service: We ensure your technical system runs cost effectively, expertly and without hitches - and can take care of your entire premises if you so wish, all from a single source.

From A to Z, From A to B, From 0:00 to 24:00

One central emergency number and automatic emergency call systems ensure speedy assistance in the event of problems. Our emergency callout technicians are available around the clock 365 days a year, and STULZ service engineers will be on site to deal with mission critical failures and problems within four hours at the latest. In addition, you can sign a contract for individual emergency response times, which are tailor-made for your company's particular requirements.

STULZ Service - Overview

140

well equipped service vehicles and local service engineers

service sites in germany

Backup Warehouses for spare parts + 1 central warehouse

Speedy fault detection and problem solving

Time (product of many individual jobs)

Central emergency call center

Automatic emergency call system

Less than 4h response time

Preventive maintenance

Security cleared service staff

As part of measures to prevent sabotage in the economy by personnel, introduced by the German Ministry for the Economy and Technology, our service employees have been checked in accordance with the German Security Clearance Law (SÜG), and can be deployed where security is a sensitive issue under the terms of the German Security Clearance Act (SÜFV).

Experts in TFM, too

Our service
Our service employees are also experts when it comes to Technical Facility Management, and are available as your first port of call. For our further services, we work with local specialist partners to ensure optimum service provision in Technical Facility Management.
Comprehensive advice

Legislation
Legislation has changed repeatedly, especially over the last few years, and the endeavor to achieve eco-friendlier operation of chilling and air conditioning systems means ensuring compliance with new legal provisions. STULZ Service advises you, the plant operator, on all aspects, from refrigerant replacement to energy analyses of your chilling and air conditioning systems.
Regular training courses

The STULZ service
The STULZ service organization's main focus is on providing services for business critical air conditioning for customers in the information and telecommunications (ICT) sector. STULZ can look back on decades of service experience in this area of business. All our engineers receive regular training on STULZ and third-party products, both at the company headquarters in Hamburg and in the subsidiaries, plus advanced training in external courses. New service employees undergo extensive induction, and internal training courses thoroughly prepare them for their respective tasks and associated responsibility.

Service Network

With 10 subsidiaries and 140 qualified service engineers, we guarantee our customers a seamless service throughout Germany.

1/10

Berlin

Service

Wolfener Straße 32-34

12681 Berlin

Tel. +49 30 455 001-0

Fax +49 30 455 001-34
E-Mail: service-berlin@stulz.de
Sales

Wolfener Straße 32-34

12681 Berlin

Tel. +49 30 455 001-0

Fax +49 30 455 001-34
E-Mail: berlin@stulz.de

140 well equipped service vehicles & local service engineers
Automatic emergency call system
Speedy fault detection and problem solving
Preventive maintenance
10 service sites in Germany
Central emergency call center
Less than 4h response time
Time (product of many individual jobs)
10 Backup warehouses for spare parts + 1 central warehouse

2/10

Hamburg

Service

Holsteiner Chaussee 283

22457 Hamburg

Tel. +49 40 5585-238

Fax +49 40 5585-113
E-Mail: service-hamburg@stulz.de
Sales

Holsteiner Chaussee 283

22457 Hamburg

Tel. +49 40 5585-373

Fax +49 40 5585-404
E-Mail: hamburg@stulz.de

140 well equipped service vehicles & local service engineers
Automatic emergency call system
Speedy fault detection and problem solving
Preventive maintenance
10 service sites in Germany
Central emergency call center
Less than 4h response time
Time (product of many individual jobs)
10 Backup warehouses for spare parts + 1 central warehouse

3/10

Hanover

Service

Osteriede 8-10

30827 Garbsen

Tel. +49 5131 49 29-0

Fax. +49 5131 4774-88
E-Mail: service-hannover@stulz.de
Sales

Holsteiner Chaussee 283

22457 Hamburg

Tel. +49 40 5585-373

Fax. +49 40 5585-404
E-Mail: hamburg@stulz.de

140 well equipped service vehicles & local service engineers
Automatic emergency call system
Speedy fault detection and problem solving
Preventive maintenance
10 service sites in Germany
Central emergency call center
Less than 4h response time
Time (product of many individual jobs)
10 Backup warehouses for spare parts + 1 central warehouse

4/10

Leipzig

Service

Fuggerstraße 1

04158 Leipzig

Tel. +49 341 520 26-0

Fax +49 341 520 26-26
E-Mail: service-leipzig@stulz.de
Sales

Fuggerstrasse 1

04158 Leipzig

Tel. +49 341 520 26-0

Fax +49 341 520 26-26
E-Mail: leipzig@stulz.de

140 well equipped service vehicles & local service engineers
Automatic emergency call system
Speedy fault detection and problem solving
Preventive maintenance
10 service sites in Germany
Central emergency call center
Less than 4h response time
Time (product of many individual jobs)
10 Backup warehouses for spare parts + 1 central warehouse

5/10

Düsseldorf

Service

Max-Planck-Strasse 17

40699 Erkrath

Tel. +49 211 738 44-38

Fax +49 211 738 44-99 38
E-Mail: service-duesseldorf@stulz.de
Sales

Max-Planck-Strasse 17

40699 Erkrath

Tel. +49 211 738 44-0

Fax +49 211 738 44-36
E-Mail: duesseldorf@stulz.de

Automatic emergency call system
Speedy fault detection and problem solving
Preventive maintenance
10 service sites in Germany
Central emergency call center
Less than 4h response time
Time (product of many individual jobs)
10 Backup warehouses for spare parts + 1 central warehouse
140 well equipped service vehicles & local service engineers

6/10

Frankfurt

Service

Boschring 12

63329 Egelsbach

Tel. +49 6103 50 248-0

Fax +49 6103 50 248-23
E-Mail: service-frankfurt@stulz.de
Sales

Boschring 12

63329 Egelsbach

Tel. +49 6103 50 248-0

Fax +49 6103 50 248-23
E-Mail: frankfurt@stulz.de

Less than 4h response time
Central emergency call center
10 service sites in Germany
Preventive maintenance
Speedy fault detection and problem solving
Automatic emergency call system
Time (product of many individual jobs)
10 Backup warehouses for spare parts + 1 central warehouse
140 well equipped service vehicles & local service engineers

7/10

St. Ingbert

Service

Saarbrücker Strasse 6

66538 Neunkirchen

Tel. +49 6821 95 340-0

Fax +49 6821 95 340-13
E-Mail: service-ingbert@stulz.de
Sales

Boschring 12

63329 Egelsbach

Tel. +49 6103 50 248-0

Fax +49 6103 50 248-23
E-Mail: frankfurt@stulz.de

140 well equipped service vehicles & local service engineers
Automatic emergency call system
Speedy fault detection and problem solving
Preventive maintenance
10 service sites in Germany
Central emergency call center
Less than 4h response time
Time (product of many individual jobs)
10 Backup warehouses for spare parts + 1 central warehouse

8/10

Karlsruhe

Service

Nobelstrasse 18

76275 Ettlingen

Tel. +49 7243 605 89-0

Fax +49 7243 605 89-10
E-Mail: service-karlsruhe@stulz.de
Sales

Nobelstrasse 18

76275 Ettlingen

Tel. +49 7243 605 89-0

Fax +49 7243 605 89-10
E-Mail: karlsruhe@stulz.de

140 well equipped service vehicles & local service engineers
Automatic emergency call system
Speedy fault detection and problem solving
Preventive maintenance
10 service sites in Germany
Central emergency call center
Less than 4h response time
Time (product of many individual jobs)
10 Backup warehouses for spare parts + 1 central warehouse

9/10

Nürnberg

Service

Breslauer Strasse 388

90471 Nürnberg

Tel. +49 911 989 784-0

Fax +49 911 989 784-20
E-Mail: service-nuernberg@stulz.de
Sales

Carl-Zeiss-Strasse 5

85748 Garching

Tel. +49 89 748 150-0

Fax +49 89 785 5982
E-Mail: muenchen@stulz.de

140 well equipped service vehicles & local service engineers
Automatic emergency call system
Speedy fault detection and problem solving
Preventive maintenance
10 service sites in Germany
Central emergency call center
Less than 4h response time
Time (product of many individual jobs)
10 Backup warehouses for spare parts + 1 central warehouse

10/10

München

Service

Carl-Zeiss-Strasse 5

85748 Garching

Tel. +49 89 748 150-0

Fax +49 89 748 150-35
E-Mail: service-muenchen@stulz.de
Sales

Carl-Zeiss-Strasse 5

85748 Garching

Tel: +49 89 748 150-0

Fax +49 89 785 5982
E-Mail: muenchen@stulz.de