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STULZ worldwide

STULZ Services

Since its foundation in 1947, STULZ has evolved into one of the world’s leading system suppliers of air conditioning technology. Since 1974 the company has undergone continuous expansion in Germany and abroad with the development, production, installation and service of precision air conditioning units, chillers and humidifying systems for IT data centers and telecommunications installations.

The STULZ service organization provides preventive and corrective services in the field of business critical air conditioning. These focus on mission critical cooling and air conditioning systems in the information and telecommunications (ICT) industry. Maintenance is performed by qualified STULZ employees. Together with partner companies, we guarantee perfect system power supplies and take care of other mission critical infrastructures.

For 40 years, our customers have placed their trust in the technical expertise, comprehensive resources and seamless availability in Germany of STULZ Service. You, too, can take advantage of the quality of our service: We ensure your technical system runs cost effectively, expertly and without hitches - and can take care of your entire premises if you so wish, all from a single source.

From A to Z, From A to B, From 0:00 to 24:00

One central emergency number and automatic emergency call systems ensure speedy assistance in the event of problems. Our emergency callout technicians are available around the clock 365 days a year, and STULZ service engineers will be on site to deal with mission critical  failures and problems within four hours at the latest.  In addition, you can sign a contract for individual emergency response times, which are tailor-made for your company's particular requirements.

  • Equipped vehicles and qualified technicians

  • Displacements to any location

  • Centralized storage of spare parts

  • Fast assistance in case of emergencies

  • Save time with experienced and quality service

  • Fast fault detection and resolution

  • Emergency call reception

  • Guaranteed response in less than 4 hours

  • Preventive maintenance

Security cleared service staff

As part of measures to prevent sabotage in the economy by personnel, introduced by the German Ministry for the Economy and Technology, our service employees have been checked in accordance with the German Security Clearance Law (SÜG), and can be deployed where security is a sensitive issue under the terms of the German Security Clearance Act (SÜFV).

Experts in TFM, too

Our service

Our service employees are also experts when it comes to Technical Facility Management, and are available as your first port of call. For our further services, we work with local specialist partners to ensure optimum service provision in Technical Facility Management.

Comprehensive advice

Legislation

Legislation has changed repeatedly, especially over the last few years, and the endeavor to achieve eco-friendlier operation of chilling and air conditioning systems means ensuring compliance with new legal provisions. STULZ Service advises you, the plant operator, on all aspects, from refrigerant replacement to energy analyses of your chilling and air conditioning systems.

Regular training courses

The STULZ service

The STULZ service organization's main focus is on providing services for business critical air conditioning for customers in the information and telecommunications (ICT) sector. STULZ can look back on decades of service experience in this area of business. All our engineers receive regular training on STULZ and third-party products, both at the company headquarters in Hamburg and in the subsidiaries, plus advanced training in external courses. New service employees undergo extensive induction, and internal training courses thoroughly prepare them for their respective tasks and associated responsibility.

Service Network

With 10 subsidiaries and 150 qualified service engineers, we guarantee our customers a seamless service throughout Germany.

1/10
Berlin
  • Service

    Wolfener Straße 32-34

    12681 Berlin

     

    Tel. +49 30 455 001-0

    Fax +49 30 455 001-34

    E-Mail: service-berlin@stulz.de
  • Sales

    Wolfener Straße 32-34

    12681 Berlin

     

    Tel. +49 30 455 001-0

    Fax +49 30 455 001-34

    E-Mail: berlin@stulz.de
  • Equipped vehicles and qualified technicians

    Equipped vehicles and qualified technicians

  • Emergency call reception

    Emergency call reception

  • Fast assistance in case of emergencies

    Fast assistance in case of emergencies

  • Preventive maintenance

    Preventive maintenance

  • Displacements to any location

    Displacements to any location

  • Fast fault detection and resolution

    Fast fault detection and resolution

  • Guaranteed response in less than 4 hours

    Guaranteed response in less than 4 hours

  • Save time with experienced and quality service

    Save time with experienced and quality service

  • Centralized storage of spare parts

    Centralized storage of spare parts

2/10
Hamburg
  • Service

    Holsteiner Chaussee 283

    22457 Hamburg

     

    Tel. +49 40 5585-238

    Fax +49 40 5585-113

    E-Mail: service-hamburg@stulz.de
  • Sales

    Holsteiner Chaussee 283

    22457 Hamburg

     

    Tel. +49 40 5585-373

    Fax +49 40 5585-404

    E-Mail: hamburg@stulz.de
  • Equipped vehicles and qualified technicians

    Equipped vehicles and qualified technicians

  • Displacements to any location

    Displacements to any location

  • Centralized storage of spare parts

    Centralized storage of spare parts

  • Fast assistance in case of emergencies

    Fast assistance in case of emergencies

  • Save time with experienced and quality service

    Save time with experienced and quality service

  • Fast fault detection and resolution

    Fast fault detection and resolution

  • Emergency call reception

    Emergency call reception

  • Guaranteed response in less than 4 hours

    Guaranteed response in less than 4 hours

  • Preventive maintenance

    Preventive maintenance

3/10
Hanover
  • Equipped vehicles and qualified technicians

    Equipped vehicles and qualified technicians

  • Emergency call reception

    Emergency call reception

  • Fast assistance in case of emergencies

    Fast assistance in case of emergencies

  • Preventive maintenance

    Preventive maintenance

  • Displacements to any location

    Displacements to any location

  • Fast fault detection and resolution

    Fast fault detection and resolution

  • Guaranteed response in less than 4 hours

    Guaranteed response in less than 4 hours

  • Save time with experienced and quality service

    Save time with experienced and quality service

  • Centralized storage of spare parts

    Centralized storage of spare parts

4/10
Leipzig
  • Equipped vehicles and qualified technicians

    Equipped vehicles and qualified technicians

  • Emergency call reception

    Emergency call reception

  • Fast assistance in case of emergencies

    Fast assistance in case of emergencies

  • Preventive maintenance

    Preventive maintenance

  • Displacements to any location

    Displacements to any location

  • Fast fault detection and resolution

    Fast fault detection and resolution

  • Guaranteed response in less than 4 hours

    Guaranteed response in less than 4 hours

  • Save time with experienced and quality service

    Save time with experienced and quality service

  • Centralized storage of spare parts

    Centralized storage of spare parts

5/10
Düsseldorf
  • Emergency call reception

    Emergency call reception

  • Fast assistance in case of emergencies

    Fast assistance in case of emergencies

  • Preventive maintenance

    Preventive maintenance

  • Displacements to any location

    Displacements to any location

  • Fast fault detection and resolution

    Fast fault detection and resolution

  • Guaranteed response in less than 4 hours

    Guaranteed response in less than 4 hours

  • Save time with experienced and quality service

    Save time with experienced and quality service

  • Centralized storage of spare parts

    Centralized storage of spare parts

  • Equipped vehicles and qualified technicians

    Equipped vehicles and qualified technicians

6/10
Frankfurt
  • Guaranteed response in less than 4 hours

    Guaranteed response in less than 4 hours

  • Fast fault detection and resolution

    Fast fault detection and resolution

  • Displacements to any location

    Displacements to any location

  • Preventive maintenance

    Preventive maintenance

  • Fast assistance in case of emergencies

    Fast assistance in case of emergencies

  • Emergency call reception

    Emergency call reception

  • Save time with experienced and quality service

    Save time with experienced and quality service

  • Centralized storage of spare parts

    Centralized storage of spare parts

  • Equipped vehicles and qualified technicians

    Equipped vehicles and qualified technicians

7/10
St. Ingbert
  • Service

    Saarbrücker Str. 6

    66538 Neunkirchen

    Tel. 06821 / 953 40-0

    Fax 06821 / 953 40-13

    E-Mail: service-ingbert@stulz.de
  • Sales

    Boschring 12

    63329 Egelsbach

    Tel. 06103 / 50 248-14

    Fax 06103 / 50 248-23

    E-Mail: frankfurt@stulz.de
  • Equipped vehicles and qualified technicians

    Equipped vehicles and qualified technicians

  • Emergency call reception

    Emergency call reception

  • Fast assistance in case of emergencies

    Fast assistance in case of emergencies

  • Preventive maintenance

    Preventive maintenance

  • Displacements to any location

    Displacements to any location

  • Fast fault detection and resolution

    Fast fault detection and resolution

  • Guaranteed response in less than 4 hours

    Guaranteed response in less than 4 hours

  • Save time with experienced and quality service

    Save time with experienced and quality service

  • Centralized storage of spare parts

    Centralized storage of spare parts

8/10
Karlsruhe
  • Equipped vehicles and qualified technicians

    Equipped vehicles and qualified technicians

  • Emergency call reception

    Emergency call reception

  • Fast assistance in case of emergencies

    Fast assistance in case of emergencies

  • Preventive maintenance

    Preventive maintenance

  • Displacements to any location

    Displacements to any location

  • Fast fault detection and resolution

    Fast fault detection and resolution

  • Guaranteed response in less than 4 hours

    Guaranteed response in less than 4 hours

  • Save time with experienced and quality service

    Save time with experienced and quality service

  • Centralized storage of spare parts

    Centralized storage of spare parts

9/10
Nuremberg
  • Service

    Breslauer Straße 388

    90471 Nürnberg

    Tel. 0911 / 989784-17

    Fax 0911 / 989 784-20

    E-Mail: service-nuernberg@stulz.de
  • Sales

    Carl-Zeiss-Straße 5

    85748 Garching

    Tel. 089 / 748 150-14

    Fax 089 / 785 5982

    E-Mail: muenchen@stulz.de
  • Equipped vehicles and qualified technicians

    Equipped vehicles and qualified technicians

  • Emergency call reception

    Emergency call reception

  • Fast assistance in case of emergencies

    Fast assistance in case of emergencies

  • Preventive maintenance

    Preventive maintenance

  • Displacements to any location

    Displacements to any location

  • Fast fault detection and resolution

    Fast fault detection and resolution

  • Guaranteed response in less than 4 hours

    Guaranteed response in less than 4 hours

  • Save time with experienced and quality service

    Save time with experienced and quality service

  • Centralized storage of spare parts

    Centralized storage of spare parts

10/10
Munich
  • Service

    Carl-Zeiss-Straße 5

    85748 Garching

    Tel. 089 / 748 150-17

    Fax 089 / 748 150-35

    E-Mail: service-muenchen@stulz.de
  • Sales

    Carl-Zeiss-Straße 5

    85748 Garching

    Tel. 089 / 748 150-12

    Fax 089 / 785 5982

    E-Mail: muenchen@stulz.de
  • Equipped vehicles and qualified technicians

    Equipped vehicles and qualified technicians

  • Emergency call reception

    Emergency call reception

  • Fast assistance in case of emergencies

    Fast assistance in case of emergencies

  • Preventive maintenance

    Preventive maintenance

  • Displacements to any location

    Displacements to any location

  • Fast fault detection and resolution

    Fast fault detection and resolution

  • Guaranteed response in less than 4 hours

    Guaranteed response in less than 4 hours

  • Save time with experienced and quality service

    Save time with experienced and quality service

  • Centralized storage of spare parts

    Centralized storage of spare parts

Service Contracts

STULZ service contracts – as individual as your company.

Informationen