Maintenance

140 service engineers – Precision and practical expertise is on its way to you

Even the best products need a service that satisfies the most demanding requirements – all over Germany 24/7, 365 days a year.

Preventive maintenance keeps systems available

With over 40 years of experience, STULZ Service not only provides a first-class service for STULZ products, but also ensures the high-availability operation of other manufacturers' chilling and air conditioning systems. Like every technical system, air conditioning systems for information and communications technology need preventive maintenance. In data centers, in particular, even minor malfunctions can have serious consequences. Regular system inspections and servicing by STULZ Service keeps unforeseeable problems in system technology at bay. This way, you will keep business critical processes up and running and ensure availability, energy efficiency and cost efficiency. 

All STULZ service engineers are certified to §5 of the Chemicals Climate Protection Ordinance Category I, and are therefore authorized to perform all relevant maintenance and repair work on chilling and air conditioning systems of all sizes and designs.

Spare parts available around the clock

Spare parts are supplied by a central STULZ warehouse in Hamburg, ten backup warehouses at the STULZ subsidiaries and 140 service vehicles. Throughout Germany, our stocks ensure extremely fast delivery times for spare parts.

Service engineer toolkit

STULZ service engineers are equipped with a service vehicle and an extensive set of tools. In addition to standard tools and measuring instruments, the equipment includes numerous special tools such as refrigeration tools and special ventilation and air conditioning measuring instruments.These measuring instruments and special tools enable our service engineers to perform and document tests as part of their maintenance work, and immediately commence an analysis for remedies in the event of a problem. This ensures that engineers can begin corrective measures on site without delay.

Key Benefits

  • Seamless service network

    • Short distances, generally less than 100 miles

    • Rapid on-site presence, mostly under 4 hours

    • Low travel expenses

  • Trained specialist personnel

    • Fast repair times

    • Service engineers have an extensive toolkit

    • Extremely short downtimes, high operational reliability

  • Central point of contact

    • Minimal time spent on administration

    • Services efficiently get to the heart of the matter

  • Assistance in complying with plant operators’ obligations

    • Compliance with plant operators’ statutory obligations

    • Leak tests, hygiene inspection, etc.

  • Worldwide leadership

    • Good spare part availability

    • Attractive terms for spare parts due to a high purchase volume

Contact us

For sales and support inquiries, please make a selection below to find your local contact.

  • Sales
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  • STULZ GmbH

    Zentrale

    Stulz Territories: Lower Saxony, Baden-Württemberg, Bavaria, Berlin, Brandenburg, Bremen, Hamburg, Hesse, Mecklenburg-Western Pomerania, North Rhine-Westphalia, Rhineland-Palatinate, Saarland, Saxony, Saxony-Anhalt, Schleswig-Holstein, Thuringia

Service Contracts

STULZ service contracts – as individual as your company

Informations

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Contact us

STULZ GmbH
Holsteiner Chaussee 283
22457 Hamburg 

Central Office: +49 40-5585-0
Fax: +49 40-5585-352

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