STULZ Service

STULZ Services

Since its foundation in 1947, STULZ has evolved into one of the world’s leading system suppliers of air conditioning technology. Since 1974 the company has undergone continuous expansion in Germany and abroad with the development, production, installation and service of precision air conditioning units, chillers and humidifying systems for IT data centers and telecommunications installations.

The STULZ service organization provides preventive and corrective services in the field of business critical air conditioning. These focus on mission critical cooling and air conditioning systems in the information and telecommunications (ICT) industry. Maintenance is performed by qualified STULZ employees. Together with partner companies, we guarantee perfect system power supplies and take care of other mission critical infrastructures.

For 40 years, our customers have placed their trust in the technical expertise, comprehensive resources and seamless availability in Germany of STULZ Service. You, too, can take advantage of the quality of our service: We ensure your technical system runs cost effectively, expertly and without hitches - and can take care of your entire premises if you so wish, all from a single source.

From A to Z, From A to B, From 0:00 to 24:00

One central emergency number and automatic emergency call systems ensure speedy assistance in the event of problems. Our emergency callout technicians are available around the clock 365 days a year, and STULZ service engineers will be on site to deal with mission critical  failures and problems within four hours at the latest.  In addition, you can sign a contract for individual emergency response times, which are tailor-made for your company's particular requirements.

STULZ Service - Overview

140 well equipped service vehicles & local service engineers
140

well equipped service vehicles and local service engineers

10 service sites in Germany
10

service sites in germany

10 Backup warehouses for spare parts + 1 central warehouse
10

Backup Warehouses for spare parts + 1 central warehouse

Speedy fault detection and problem solving

Speedy fault detection and problem solving

Time (product of many individual jobs)

Time (product of many individual jobs)

Central emergency call center

Central emergency call center

Automatic emergency call system

Automatic emergency call system

Less than 4h response time

Less than 4h response time

Preventive maintenance

Preventive maintenance

Security cleared service staff

As part of measures to prevent sabotage in the economy by personnel, introduced by the German Ministry for the Economy and Technology, our service employees have been checked in accordance with the German Security Clearance Law (SÜG), and can be deployed where security is a sensitive issue under the terms of the German Security Clearance Act (SÜFV).

  • Experts in TFM, too

    Our service

    Our service employees are also experts when it comes to Technical Facility Management, and are available as your first port of call. For our further services, we work with local specialist partners to ensure optimum service provision in Technical Facility Management.

  • Comprehensive advice

    Legislation

    Legislation has changed repeatedly, especially over the last few years, and the endeavor to achieve eco-friendlier operation of chilling and air conditioning systems means ensuring compliance with new legal provisions. STULZ Service advises you, the plant operator, on all aspects, from refrigerant replacement to energy analyses of your chilling and air conditioning systems.

  • Regular training courses

    The STULZ service

    The STULZ service organization's main focus is on providing services for business critical air conditioning for customers in the information and telecommunications (ICT) sector. STULZ can look back on decades of service experience in this area of business. All our engineers receive regular training on STULZ and third-party products, both at the company headquarters in Hamburg and in the subsidiaries, plus advanced training in external courses. New service employees undergo extensive induction, and internal training courses thoroughly prepare them for their respective tasks and associated responsibility.

Service Network

With 10 subsidiaries and 140 qualified service engineers, we guarantee our customers a seamless service throughout Germany.

1/10
Berlin
  • Service

    Wolfener Straße 32-34

    12681 Berlin

     

    Tel. +49 30 455 001-0

    Fax +49 30 455 001-34

    E-Mail: service-berlin@stulz.de
  • Sales

    Wolfener Straße 32-34

    12681 Berlin

     

    Tel. +49 30 455 001-0

    Fax +49 30 455 001-34

    E-Mail: berlin@stulz.de
  • 140 well equipped service vehicles & local service engineers
    140 well equipped service vehicles & local service engineers
  • Automatic emergency call system
    Automatic emergency call system
  • Speedy fault detection and problem solving
    Speedy fault detection and problem solving
  • Preventive maintenance
    Preventive maintenance
  • 10 service sites in Germany
    10 service sites in Germany
  • Central emergency call center
    Central emergency call center
  • Less than 4h response time
    Less than 4h response time
  • Time (product of many individual jobs)
    Time (product of many individual jobs)
  • 10 Backup warehouses for spare parts + 1 central warehouse
    10 Backup warehouses for spare parts + 1 central warehouse
2/10
Hamburg
  • Service

    Holsteiner Chaussee 283

    22457 Hamburg

     

    Tel. +49 40 5585-238

    Fax +49 40 5585-113

    E-Mail: service-hamburg@stulz.de
  • Sales

    Holsteiner Chaussee 283

    22457 Hamburg

     

    Tel. +49 40 5585-373

    Fax +49 40 5585-404

    E-Mail: hamburg@stulz.de
  • 140 well equipped service vehicles & local service engineers
    140 well equipped service vehicles & local service engineers
  • Automatic emergency call system
    Automatic emergency call system
  • Speedy fault detection and problem solving
    Speedy fault detection and problem solving
  • Preventive maintenance
    Preventive maintenance
  • 10 service sites in Germany
    10 service sites in Germany
  • Central emergency call center
    Central emergency call center
  • Less than 4h response time
    Less than 4h response time
  • Time (product of many individual jobs)
    Time (product of many individual jobs)
  • 10 Backup warehouses for spare parts + 1 central warehouse
    10 Backup warehouses for spare parts + 1 central warehouse
3/10
Hanover
  • Service

    Osteriede 8-10

    30827 Garbsen

     

    Tel. +49 5131 49 29-0

    Fax. +49 5131 4774-88

    E-Mail: service-hannover@stulz.de
  • Sales

    Holsteiner Chaussee 283

    22457 Hamburg

     

    Tel. +49 40 5585-373

    Fax. +49 40 5585-404

    E-Mail: hamburg@stulz.de
  • 140 well equipped service vehicles & local service engineers
    140 well equipped service vehicles & local service engineers
  • Automatic emergency call system
    Automatic emergency call system
  • Speedy fault detection and problem solving
    Speedy fault detection and problem solving
  • Preventive maintenance
    Preventive maintenance
  • 10 service sites in Germany
    10 service sites in Germany
  • Central emergency call center
    Central emergency call center
  • Less than 4h response time
    Less than 4h response time
  • Time (product of many individual jobs)
    Time (product of many individual jobs)
  • 10 Backup warehouses for spare parts + 1 central warehouse
    10 Backup warehouses for spare parts + 1 central warehouse
4/10
Leipzig
  • Service

    Fuggerstraße 1

    04158 Leipzig

     

    Tel. +49 341 520 26-0

    Fax +49 341 520 26-26

    E-Mail: service-leipzig@stulz.de
  • Sales

    Fuggerstrasse 1

    04158 Leipzig

     

    Tel. +49 341 520 26-0

    Fax +49 341 520 26-26

    E-Mail: leipzig@stulz.de
  • 140 well equipped service vehicles & local service engineers
    140 well equipped service vehicles & local service engineers
  • Automatic emergency call system
    Automatic emergency call system
  • Speedy fault detection and problem solving
    Speedy fault detection and problem solving
  • Preventive maintenance
    Preventive maintenance
  • 10 service sites in Germany
    10 service sites in Germany
  • Central emergency call center
    Central emergency call center
  • Less than 4h response time
    Less than 4h response time
  • Time (product of many individual jobs)
    Time (product of many individual jobs)
  • 10 Backup warehouses for spare parts + 1 central warehouse
    10 Backup warehouses for spare parts + 1 central warehouse
5/10
Düsseldorf
  • Automatic emergency call system
    Automatic emergency call system
  • Speedy fault detection and problem solving
    Speedy fault detection and problem solving
  • Preventive maintenance
    Preventive maintenance
  • 10 service sites in Germany
    10 service sites in Germany
  • Central emergency call center
    Central emergency call center
  • Less than 4h response time
    Less than 4h response time
  • Time (product of many individual jobs)
    Time (product of many individual jobs)
  • 10 Backup warehouses for spare parts + 1 central warehouse
    10 Backup warehouses for spare parts + 1 central warehouse
  • 140 well equipped service vehicles & local service engineers
    140 well equipped service vehicles & local service engineers
6/10
Frankfurt
  • Less than 4h response time
    Less than 4h response time
  • Central emergency call center
    Central emergency call center
  • 10 service sites in Germany
    10 service sites in Germany
  • Preventive maintenance
    Preventive maintenance
  • Speedy fault detection and problem solving
    Speedy fault detection and problem solving
  • Automatic emergency call system
    Automatic emergency call system
  • Time (product of many individual jobs)
    Time (product of many individual jobs)
  • 10 Backup warehouses for spare parts + 1 central warehouse
    10 Backup warehouses for spare parts + 1 central warehouse
  • 140 well equipped service vehicles & local service engineers
    140 well equipped service vehicles & local service engineers
7/10
St. Ingbert
  • Service

    Saarbrücker Strasse 6

    66538 Neunkirchen

     

    Tel. +49 6821 95 340-0

    Fax +49 6821 95 340-13

    E-Mail: service-ingbert@stulz.de
  • Sales

    Boschring 12

    63329 Egelsbach

     

    Tel. +49 6103 50 248-0

    Fax +49 6103 50 248-23

    E-Mail: frankfurt@stulz.de
  • 140 well equipped service vehicles & local service engineers
    140 well equipped service vehicles & local service engineers
  • Automatic emergency call system
    Automatic emergency call system
  • Speedy fault detection and problem solving
    Speedy fault detection and problem solving
  • Preventive maintenance
    Preventive maintenance
  • 10 service sites in Germany
    10 service sites in Germany
  • Central emergency call center
    Central emergency call center
  • Less than 4h response time
    Less than 4h response time
  • Time (product of many individual jobs)
    Time (product of many individual jobs)
  • 10 Backup warehouses for spare parts + 1 central warehouse
    10 Backup warehouses for spare parts + 1 central warehouse
8/10
Karlsruhe
  • 140 well equipped service vehicles & local service engineers
    140 well equipped service vehicles & local service engineers
  • Automatic emergency call system
    Automatic emergency call system
  • Speedy fault detection and problem solving
    Speedy fault detection and problem solving
  • Preventive maintenance
    Preventive maintenance
  • 10 service sites in Germany
    10 service sites in Germany
  • Central emergency call center
    Central emergency call center
  • Less than 4h response time
    Less than 4h response time
  • Time (product of many individual jobs)
    Time (product of many individual jobs)
  • 10 Backup warehouses for spare parts + 1 central warehouse
    10 Backup warehouses for spare parts + 1 central warehouse
9/10
Nürnberg
  • Service

    Breslauer Strasse 388

    90471 Nürnberg

     

    Tel. +49 911 989 784-0

    Fax +49 911 989 784-20

    E-Mail: service-nuernberg@stulz.de
  • Sales

    Carl-Zeiss-Strasse 5

    85748 Garching

     

    Tel. +49 89 748 150-0

    Fax +49 89 785 5982

    E-Mail: muenchen@stulz.de
  • 140 well equipped service vehicles & local service engineers
    140 well equipped service vehicles & local service engineers
  • Automatic emergency call system
    Automatic emergency call system
  • Speedy fault detection and problem solving
    Speedy fault detection and problem solving
  • Preventive maintenance
    Preventive maintenance
  • 10 service sites in Germany
    10 service sites in Germany
  • Central emergency call center
    Central emergency call center
  • Less than 4h response time
    Less than 4h response time
  • Time (product of many individual jobs)
    Time (product of many individual jobs)
  • 10 Backup warehouses for spare parts + 1 central warehouse
    10 Backup warehouses for spare parts + 1 central warehouse
10/10
München
  • Service

    Carl-Zeiss-Strasse 5

    85748 Garching

     

    Tel. +49 89 748 150-0

    Fax +49 89 748 150-35

    E-Mail: service-muenchen@stulz.de
  • Sales

    Carl-Zeiss-Strasse 5

    85748 Garching

     

    Tel: +49 89 748 150-0

    Fax +49 89 785 5982

    E-Mail: muenchen@stulz.de
  • 140 well equipped service vehicles & local service engineers
    140 well equipped service vehicles & local service engineers
  • Automatic emergency call system
    Automatic emergency call system
  • Speedy fault detection and problem solving
    Speedy fault detection and problem solving
  • Preventive maintenance
    Preventive maintenance
  • 10 service sites in Germany
    10 service sites in Germany
  • Central emergency call center
    Central emergency call center
  • Less than 4h response time
    Less than 4h response time
  • Time (product of many individual jobs)
    Time (product of many individual jobs)
  • 10 Backup warehouses for spare parts + 1 central warehouse
    10 Backup warehouses for spare parts + 1 central warehouse

Service Contracts

STULZ service contracts – as individual as your company.

Informations

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Contact us

STULZ GmbH
Holsteiner Chaussee 283
22457 Hamburg 

Central Office: +49 40-5585-0
Fax: +49 40-5585-352

Contact us
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